An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation. 

About The Role

Reporting to the National Facilities Manager, the Receptionist will be responsible for efficiently managing our front desk operations and be the first point of contact and the friendly face to our visitors and staff. 

Key Responsibilities

• Maintain a professional and welcoming reception foyer, while managing all front-desk operations
• Own the arrival and on-site experience for all visitors and guests by promoting a welcoming and supportive environment throughout all reception and workplace area’s
• Management and maintenance of all meeting rooms ensuring the environment, equipment, amenities and resources are prepared for daily use
• Coordinate appointments, meetings and events as required
• Manage visitor logs, issue access badges for all guests and monitor building entry procedures.
• Management and organisation of all office mail, couriers and deliveries.
• Daily management of a Customer Inbox including amendments and quoting in a professional, efficient and accurate manner.
• Ensure all general office stationery and amenities stock is sufficient and ordered as required by conducting regularly audits of all amenities
• Maintenance of the company intranet
• Assist in the upkeep of the back of house spaces, to provide the best working environment and functionality for all employees and visitors.
• Perform ad hoc tasks as required including catering, filing, data entry and other general administrative duties
• Provide administrative support to National Facilities Manager and various departments as required
• Assist with Company Events planning and organisation

About You

• A minimum of 2 years’ Customer Service/Concierge Reception experience a similar role required within a professional services office environment
• An excellent understanding of the importance of front of office presentation and guest experience
• Polished personal presentation is required
• Intermediate to Advanced in MS Office & MS Excel
• Excellent verbal and written communication skills
• Excellent eye for detail
• You understand the importance of confidentiality, professionalism, and discretion in every interaction
• Displays a professional, mature and friendly presentation with exceptional customer service skills.
• Corporate exposure and proven track record supporting multiple teams
• Strong time management and organisational skills to effectively monitor the reception area at all times

Benefits of working with COS

• Annual employee incentive schemes
• Generous Reward and Recognition programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Birthday, Anniversary, Paid Parental Leave and Purchase Leave available
• Convenient location with free onsite parking
• Modern onsite gym
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family.  Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation.  Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business.  With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

How to Apply

Please follow the instructions on the application page regarding your Work History, Education and Qualifications. You can include a Cover letter and Resume to give us an overview of your previous relevant experience.

'COS can offer you not just a job but a career.

If you are interested, we'd love to hear from you!